FAQ

• QWhat about sample charge? Can I get the sample for free?

  White samples can be free offer to check size, construction and quality.

  Colored samples would have cost depends on your artwork.

• QHow many days will samples be finsihed? How about the mass production?

  3-5 working days for white samples.

  7-10 working days for colored samples or pre-production samples.

  Mass production lead time depends on your quantity and design, mostly need 30 working days.

• QCan we have our logo or company information on your products or packaging?

  All the design is customized. You could put your logo or design accordingly.

• QWhat's your trading term?

  EXW, FOB etc. You can choose the one that is most convenient and cost-effective for you.

• QWhat's your payment term?

  Negotiable. Regular Customer Deposit when place the order and balance before delivery.

• QHow do I know my products are in production?

  We can show you materials/semi-products/finished products in production of the packaging you ordered by video call.

• QWhat can we do if we find quality or quantity problem upon receipt of goods?

  Please send us photos and video evidence, we will make satisfactory solution within 24 hours upon confirmation of the problems.

  Contact Us

  Please fill out the form below and we will get back to you within 24 hours. Our emails may contain pricing information and product documentation. If you don’t hear from us in 24 hours, please check your SPAM folder.

  Colorich Packaging (ZhongShan) Co., Ltd.

  Address: Building A7, No. 26, Yongtaichang Street, Xinxu Village, Sanxiang Town, Zhongshan, Guangdong Province

  Email:admin@colorichpkg.com

  Call Center: 86-0760-86616080

  Tel: +86 18807605661

  WhatsApp: +86 18807605661

  Skype: +86 18807605661